Refund Policy
Last updated: 26 October 2026
We want you to be happy with Bomera Sales. If you aren't, you can ask for a full refund within 14 days of any payment, whether it was your first payment or a renewal, for any reason.
How to ask for a refund
Our orders are processed by Paddle.com, our online reseller and Merchant of Record, so refunds are paid by Paddle. To ask for one, either:
- go to paddle.net, look up your order with the email you used at checkout, and request a refund there; or
- contact us at our support email (coming soon) with the email you used at checkout, and we'll arrange it.
Refunds go back to the card or payment method you used. Depending on your bank they can take 5 to 10 business days to appear.
After a refund
When a payment is refunded, the subscription it paid for is cancelled too, and your account moves to Free. Nothing you saved is deleted.
Cancelling without a refund
You can cancel any time with Manage subscription in the app. Cancelling stops the next renewal and Pro stays on until the end of the period you've already paid for.
This policy doesn't affect any rights you have under consumer law where you live. Paddle's buyer terms also apply to your purchase.